Legal
Privacy Policy
This Privacy Policy explains how TraceVexa collects, uses, stores and protects information submitted through this website.
Responsible operator
TraceVexa is a brand of Green Earth Solutions (Pvt.) Ltd., which operates this website.
Inquiry forms and how submissions are handled
The contact form and the project requirement survey are active. When you submit one, the details you enter — including your name, work email, company, job title, country, phone number where provided, your message or survey answers, your preferred contact method and your consent — are transmitted to a server and stored in a private database record so that Green Earth Solutions (Pvt.) Ltd., operating the TraceVexa brand, can review and respond to your inquiry.
Each record also stores the time of submission, the version of the consent wording shown to you and an internal status used to track handling of your inquiry. Records are not readable from the public website: they can only be accessed through the operator’s protected backend.
Submissions are used only to respond to your inquiry and to prepare any proposal you ask for. They are not sold, and no marketing profile is built from them. You can ask about, correct or request deletion of your inquiry details at any time.
To limit spam and abuse, the server records a non-reversible technical value derived from the network address used for a submission, together with the time of the attempt. These abuse-prevention entries are short-lived and are removed automatically.
Information categories and sources
Beyond the inquiry forms described above, the website itself does not ask for or store personal details, and does not build a marketing profile of your visit.
Serving any website involves technical requests (for example your IP address, browser user agent and requested page). Such requests may be processed by the hosting and network providers used to deliver this website.
Browser storage
No cookies are set by this website, and nothing is written to local storage. One session-storage entry is used by the website's page framework to restore your scroll position while you navigate; it is cleared when you close the tab and is not used to identify you.
No analytics, advertising or cross-site tracking scripts are included in the website code.
Service providers and third-party requests
Web fonts are requested from Google Fonts (fonts.googleapis.com and fonts.gstatic.com), so your browser contacts Google when a page loads and Google receives the technical request data involved in serving those files.
Images and the homepage demonstration video are served from this website's own hosting rather than an embedded third-party player.
Inquiry submissions are stored in a private database used solely by the operator to handle your request.
Purposes and legal bases
Information is processed to present website content, to respond to inquiries you send us, and to keep the website secure against spam and abuse.
Retention
Inquiry records are kept only for as long as needed to handle your request and any resulting business relationship. Abuse-prevention entries are short-lived and removed automatically. You can request deletion of your inquiry details at any time.
Your rights
Depending on where you are located, you may have rights to access, correct, delete or restrict the use of personal data relating to you, and to object to certain processing. You can exercise these rights using the contact details below.
Security
We take reasonable care with the systems used to operate this website. No website or transmission method can be guaranteed to be completely secure, and no guarantee of security is given.
Updates
We may update this policy to reflect changes to our services, website practices or legal requirements. Any revisions will be posted on this page with an updated effective date.
If you have questions about this Privacy Policy, contact us through the Contact page or email info@tracevexa.com.

